Website security
Report a security concern.
Responsible reports help protect customers and the business. This page covers the public website, booking form, and manager portal.
Policy updated July 14, 2026
How to report
Call Elliotts Towing LLC at 757-748-8285 and state that you need to report a website security issue. Provide a safe callback method and a brief description. Do not include exploit code, passwords, session cookies, payment-card information, or another person's personal information in a voicemail or text message.
Useful details
- The affected page or route
- What you observed and when
- The browser and device used
- Steps that reproduce the issue without exposing customer data
- Whether you believe customer or manager information is at risk
Responsible testing guidelines
Do not access, alter, download, retain, or disclose customer data; disrupt service; perform denial-of-service testing; send automated booking spam; attempt social engineering; or test third-party services. Stop testing and report the issue if you encounter private data.
Response
The business will review good-faith reports and prioritize issues based on likely impact. A response time, reward, public credit, or safe-harbor commitment is not guaranteed. Activity that violates law or harms customers is not authorized.
Privacy concerns
For questions about a planned request or personal information, review the privacy notice and call 757-748-8285.