Website security
Report a security concern.
Responsible reports help protect customers, applicants, team members, account contacts, and the business. This page covers public pages, forms, status links, private uploads, APIs, and owner, team, account, and acknowledgment portals.
Policy updated August 14, 2026
How to report
Call Elliotts Towing LLC at 757-748-8285 and state that you need to report a website security issue. Relay calls are welcome through 711. Provide a safe callback method and a brief description. Do not include exploit code, passwords, private status or portal links, upload tokens, session cookies, payment-card information, or another person's personal information in a voicemail or text message.
Useful details
- The affected page or route
- What you observed and when
- The browser and device used
- Steps that reproduce the issue without exposing customer data
- Whether you believe customer or manager information is at risk
Responsible testing guidelines
Do not access, alter, upload, download, retain, or disclose customer, applicant, employee, account, location, or file data; disrupt service; perform denial-of-service testing; send automated form spam; attempt social engineering; or test third-party services. Do not upload malware or active-content test files. Stop testing and report the issue if you encounter private data.
Response
The business will review good-faith reports and prioritize issues based on likely impact. A response time, reward, public credit, or safe-harbor commitment is not guaranteed. Activity that violates law or harms customers is not authorized.
Protect a private link
A team, account, request-status, or electronic-acknowledgment link may grant access to a limited private record. Do not post, index, forward, or store it in a public system. If a link may be exposed, call the business so the owner can rotate, revoke, or deactivate it. The site stores one-way digests of bearer credentials and separates owner, team, account, and acknowledgment sessions, but a complete link must still be treated as confidential.
Privacy concerns
For questions about a planned request or personal information, review the privacy notice and call 757-748-8285.