Website terms
Terms of use
These terms apply to this website and its planned-service request feature. They do not replace the specific price, timing, scope, or service terms Elliott confirms with a customer directly.
Effective July 14, 2026
Acceptance
By using this website, you agree to these terms and the privacy notice. If you do not agree, do not submit the online form.
Business identity
Elliott's Towing VA is the public-facing name used by Elliotts Towing LLC for towing and roadside services in and around Virginia Beach, Virginia.
Not an emergency service
The website is not monitored as an emergency channel. For urgent roadside help, call 757-748-8285. If anyone faces an immediate threat to life or safety, contact emergency services.
Online requests are not confirmations
Submitting the planned-service form sends a request for review. It does not guarantee acceptance, reserve a truck, create a dispatch commitment, or confirm a pickup time. Service becomes confirmed only after direct communication with Elliott.
Availability, quotes, and arrival times
Availability shown online is a conservative planning aid, not live dispatch status. Prices and arrival estimates depend on the vehicle, route, access, equipment, traffic, weather, prior jobs, and other conditions. A quote or arrival estimate is valid only as communicated for that request and may change if the facts or conditions change.
Customer responsibilities
When making a request, you agree to provide accurate contact, vehicle, pickup, destination, and access information; disclose known conditions that may affect safe towing; remain reachable; and confirm that you own the vehicle or are authorized to arrange service for it. Do not submit payment-card numbers, passwords, medical information, or unrelated sensitive data.
Payment
The public website does not collect payment-card information or process a payment. Payment amount, method, timing, and any third-party payment link are confirmed directly in connection with an accepted job.
Acceptable use
You may not misuse the website, interfere with its operation, attempt unauthorized access, submit false or abusive requests, scrape customer or manager information, introduce malicious code, or use the site in violation of law or another person's rights.
Website content
Website content is provided for general information and may be corrected or updated without notice. Service descriptions do not promise that every vehicle, route, recovery, or roadside condition can be handled. Business photos, About-page wording, social links, and review highlights are selected by the authorized manager. Review highlights are intended to reflect genuine customer feedback; ownership of the original review remains subject to the source platform and applicable rights.
Third-party links
Links to review services, social-media profiles, directories, maps, payment providers, or other services are provided for convenience. Those services operate under their own terms and privacy practices, and Elliotts Towing LLC does not control their availability or content. A displayed link is not an endorsement by the third-party service.
Website availability
The website may be unavailable, delayed, changed, or discontinued. Do not depend on the website as the only way to reach the business for a time-sensitive request.
Limits related to website use
To the extent allowed by law, Elliotts Towing LLC is not responsible for losses caused solely by reliance on an unconfirmed online request, an unavailable website, inaccurate information supplied by a user, or a third-party website. Nothing in these terms limits rights or responsibilities that cannot legally be limited.
Governing law
These website terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles, unless applicable law requires otherwise.
Changes
These terms may be updated as the website or service workflow changes. The effective date identifies the current version.
Contact
Questions about these terms can be directed to Elliotts Towing LLC at 757-748-8285.